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Romark Logistics’ personalized service leads to company’s selection as a Top 3PL provider

Since its founding in 1954, Romark Logistics, which has two facilities in CAN DO’s Humboldt Industrial Park in Greater Hazleton, has grown to establish itself as a national leader in the third-party logistics sector as a result of its customer-driven and results-oriented business mission.

That dedication to providing personalized service is among the reasons why Food Logistics magazine, a national trade publication that covers the movement of product through the global food supply chain, recently included Romark Logistics on its national 2018 Top 3PL & Cold Storage Providers list.

This award comes just three years after Food Logistics named Romark Logistics one of the Top Green Providers for 2015 for its sustainability efforts which, at the time of the award, had the company at nearly 100 percent landfill-free status.

Romark Logistics, which operates out of more than 1 million square feet of industrial space in Northeast Pennsylvania at its Greater Hazleton and Pittston facilities, stores products for its customers and distributes them across the northeast region of the United States.

Ryan Ziegler, Director of Facilities and Sustainability Management at Romark Logistics, said that the proximity to interstate shipping routes that the company has in Humboldt Industrial Park has been especially beneficial for its customers. “It gives us, as a 3PL, a lot of opportunities. Our proximity to Interstate 80 and 81 gives us access to other markets and to a good selection of customers and services. It helps our customers cut down on transportation costs.”

Another factor in Romark Logistics’ success as a top 3PL provider has been the company’s workforce. The customer-centric company is focused on their company tagline (Personalized Service…Always) and it’s something the employees strive for every single day. “Every employee has the company logo and tagline on their shirt. We talk about it on a regular basis. Our employees are a part of our team,” Ziegler said.

Romark Logistics’ award-winning success can also be attributed to technological advances the company has made over the past decade that helps it to operate in a safe and efficient manner. In 2009, CAN DO, the economic development organization that owns Humboldt Industrial Park, assisted Romark Logistics in obtaining more than $2 million in state funding to install rooftop solar panels on one of the company’s Hazle Township facilities. The solar project was expected to avoid as much as 4.3 million pounds of carbon dioxide emissions each year.

Ziegler had positive things to say about how CAN DO has assisted the company over the years. “We’ve worked with CAN DO on multiple projects and continue to do so. We involve them every chance we get. I find that we have a direct connection to them. At any time, I can call (CAN DO President) Kevin O’Donnell and get a response within an hour.”

In speaking about the award, Michael Lebovitz, head of Business Development at Romark Logistics, said the company focuses on ensuring a balance between the costs and requirements that come with working with customers in the food and beverage sectors while working to ensure personalized service.

“There have been significant increases in both labor and real estate costs throughout the country. When looking at cost considerations for our customers, we need to balance market expectations while offering competitive wages and benefits to our team members who are the backbone of our business.”

Lebovitz added, “We personalize the supply chain from manufacturing to delivery because every customer maintains different requirements and expectations. We strive to deliver best in class solutions that allow our customers to focus on the core missions of their business thus creating a truly customized experience that exceeds their expectations.”

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